"KingMe" <nospam******.com> wrote in message
news:DF1B5603-235A-4912-8011-120C8BC2C742@microsoft.com...
| On 4/22/08, Microsoft showed the update gold shield telling us to
| download/install and update. I proceeded to use Microsoft Update and the
| system scanned our laptop Acer Aspire AMD base.
| After a long wait it inform us that we had the SP3 to be installed.
| Proceeded to install it and although I understand it is a large release, it
| took over 1.5 hrs to come back with the Service Pack 3 Setup Error: "A device
| attached to the system is not functioning".
| It does not tell you what device, just to select OK to Remove Changes.
| It goes to another long, long time before indicating that it failed.
| Now, over four weeks later, another gold shield showed up about SP3.
| Follow the same process as before, but it showed that the install was zero
| MB size, and after 1.5 hrs, came back with the same SP3 Setup Error.
| It is obvious that it is detecting something but it does not help you to
| know what you can do. Any suggestions?
| --
| HP Pavilion Elite m9040n 2.4gh 3gb mem 640gb hard drive, dvd lightscribe
| technology burner, Vista Home Premium, Office 2007

You should never have been offered SP3 if you have Vista Home Premium. SP3 is for Windows XP
only.
At this point I would do a System Restore to a time and date just before you attempted the SP3
installation.

Now, could it be SP1 that was offered? There is a SP1 available for Vista.