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Old 04-28-2008, 08:30 AM
Rat-race.co.uk
Newsgroup Contributor
 
Posts: n/a
Re: MS Word 2007 suddenly stopped working properly


Hi guys,

I'm in the same sinking boat as Ugo, has anyone (especially Ugo) found
the solution to this horrid problem??

Cheers
O
[color=blue]
> Hi,
> I hope someone can help me, I'm kind of desperate.
> From one day to another Word 2007 installed in a Windows Vista[/color]
environment[color=blue]
> stopped working properly.
> I don't really know what might be the cause, maybe a Windows update[/color]
or[color=blue]
> maybe
> an Adobe Update, since a couple of times I had a message concerning
> Acrobat
> Distiller (my idea is that maybe there's a conflict everytime Word[/color]
has to[color=blue]
> use
> some shared dll in order to be able to print or make pdf documents,[/color]
but[color=blue]
> that's just a guess).
> Anyway, the symptomps are:
> 1. Word opens up apparently fine, but I can't use the side bar to[/color]
scroll[color=blue]
> down the pages
> 2. I can't click within a document, eventhough I can move the cursor[/color]
with[color=blue]
> the arrows and add characters or delete.
> 3. If I go to the Word options menu, I'm not able to click on any[/color]
other[color=blue]
> option besides the first line "General settings", I can't go for[/color]
instance[color=blue]
> to
> the "Center of Protection"
> 4. Everytime I shut it down, I get a message that there's has been[/color]
an[color=blue]
> error
> in the process, so the computer will look up for solutions, meanwhile[/color]
it[color=blue]
> restarts Word.
>
> I uninstalled and reinstalled Word twice, but nothing has changed.
> Curiously
> the problem is not with the general Microsoft Office Package[/color]
(Powerpoint[color=blue]
> for
> instance works fine).
> What shoul I do? What might have caused the problem?
>
> Thanks for any help or idea.
> Ugo[/color]


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Old 04-28-2008, 08:30 AM