news@mail.adsl4less.com wrote:
> Kerry Brown wrote:
> > If it gets a system error and you get the dialog about sending a report to
> > Microsft there should be an event in one of the logs. It may be seemingly
> > unrelated other than the time when it occurs. It should identify an event id
> > and possibly an application.
> >
>
> I agree - there should be an error in one of these logs. But there
> isn't. (The only references are, as expected, the normal vss services
> starting and stopping.) There is, of course, the debug report which I
> punt to Microsoft each time it happens:
>
> appname: ntbackup
> appver: 5.1.2600.2180
> modname: ntbackup.exe
> modver: 5.1.2600.2180
> offset: 000a63f8
>

Just to be clear, there is no system event log error. The above is an
app log error. Also...

- tried a sfc /scannow : no errors on the scan and still getting the
ntbackup crash
- disabled the AV software : still getting the ntbackup crash

Any more ideas? The problem happens with rootmdm.sys every time.