According to Ars Technica, Microsoft returned money to a customer who ordered a Zune for Valentine's Day and MS couldn't ship on time.

Not every zune qualifies. The story is about one person who purchased the Red Zune 80, a special Valentine's Day Zune, and received money back because of the delayed shipment.
The interestng part of the story is the portrayal that Mcrosoft did the right thing by giving the customer the money back. I must be getting old because this seems like a bad idea for the consumer. What does it say about someone who takes this "gift"?
This story seems more like theft on the part of the customer. For example, an old movie theater used to always make mistakes with the films. People would complain and so the owner would return people's money. I never accepted the money back because I watched the movie - I paid for the item and received it.
What happened to the theater? The theater closed.
While Microsoft will not close immediately we can use the example to conclude that people who are taking this 'gift' from Microsoft are just being greedy. Microsoft should not have to give away the Zunes because of delayed shipping. A discount would have been fine.
What do you think? Did Microsoft go too far or not far enough?







Comments
Re: Microsoft says "sorry" with free Valentine's Zune 80 players
Re: Microsoft says "sorry" with free Valentine's Zune 80 players
What about this belief: "Gifts from people are well received and appreciated but a gift from a company is never expected."
Re: Microsoft says "sorry" with free Valentine's Zune 80 players